NJM Recognized as a Valued Partner by Kremers Urban Pharmaceuticals

10 billion is an extremely high number. In order to wrap our minds around how big 10 billion actually is, it can be beneficial to look at the number by way of an analogy. We know that when we take a look at the US National Debt, a debt as high as $10 billion or $10 trillion is huge- and not good. On the flip side, when 10 billion capsules are produced by a company to help relieve stomach ulcers, we would have to say that is a very good thing. NJM Packaging was recently recognized by one of our partners for aiding in this very achievement.

Kremers Urban Pharmaceuticals Inc. of Seymour, Indiana, awarded NJM Packaging a prestigious plaque recognizing us as being a valued partner in the achievement of the “10th Billion Capsule” produced of  Omeprazole, a pharmaceutical used to relieve stomach ulcers.  The parent company, UCB, provides this generic pharmaceutical.

NJM has worked with Kremers Urban since they were acquired by Schwarz Pharma Manufacturing in the mid 1990’s.  We have worked with this valued customer for many years and have appreciated our partnership in providing full tablet counting and filling lines for Kremers.  The amazing feat of reaching the 10^th billion capsule brings notoriety to the longevity of Kremer and NJM’s packaging partnership.

Congratulations to Kremers Urban for reaching this milestone in their company’s history.  NJM Packaging strives to partner with all pharmaceutical companies to provide “A Century of Packaging Expertise” for their individual product lines.

Please contact us for more information.

NJM Packaging Exhibits at the Pharmaceutical Trade Show Interphex NYC 2013!

Interphex NYC 2013 is here!  Opening Day is Tuesday, April 23^rd only 2 weeks away.  Come visit NJM at Booth #2633 and see the equipment we will be exhibiting at this pharmaceutical trade show.  Every spring we look forward to reaching Pharmaceutical companies to show our latest packaging equipment.

I have been with NJM for over 20 years and have done “some time” at trade shows.   The Interphex New York City Show is no exception to being one of the best shows for the Pharmaceutical Industry equipment buyers on the East Coast.

NJM Packaging will be exhibiting at Interphex NYC 2013 located at the Jacob Javits Center in New York City from April 23-25, 2013.  The fact that Interphex concentrates on pharmaceutical packaging and labeling (our niche market) makes it an especially important show for us.   At Booth #2633, you will see tablet counting, liquid filling, capping, labeling and equipment to help you comply with e-Pedigree Serialization implementation before 2015, with Track & Trace capabilities.   Our line up:

• Cremer CF-622 Tablet Counter with Optel Tablet Inspection;
• Dara Liquid Filling;
• Track & Trace 
• beltorque™ Retorquer;
• UNI300 CL Labeler with Optel Vision

The venue at the Javits has been going through a face lift giving the whole Show a new, fresh, open-air feel as you walk the aisles.  The site is  on the Hudson where ‘Sully landed his jet 4 years ago’.  The ability to walk the show with leisure and a watchful eye of equipment and suppliers, the level of equipment being exhibited, as well as seeing our new and seasoned customers gives us a "primo spot" for ROI.

Come visit NJM Packaging’s Booth #2633.   Click here for FREE REGISTRATION to the Show.

We look forward to seeing you in New York!

 

NJM Service Team Offer Deep Product Knowledge on NJM Labelers, Cappers, Tablet Counters

Ted Berry, NJM Packaging’s 26 year veteran service technician based in Lebanon NH, knows that occasionally there is no substitute for actually visiting the customer’s plant to see what might be causing production problems. NJM sees its mission as not only selling labelers, cappers, tablet counters, etc., but also helping to support their customers once the equipment is installed in the field.

“One customer was experiencing excessive wear and vibration on the labeler’s oscillating pressure station,” he said. “They could not track down the cause, and it was affecting production, so they scheduled a service visit.”  The machine in question was the popular high-speed Model 334 Charger Labeler installed in a pharmaceutical customer’s plant to run at 200 bpm with an outsert.   Downtime in production hurts when trying to meet crucial deadlines.

“The customer scheduled three days of service time to fix the problem.  Berry discovered in the troubleshooting of the machine, the pneumatic system of the labeler had been rebuilt by the customer and was missing a key component.  After replacing the component, it was back up and running in eight hours instead of the allocated time of 72 hours,” Berry said. “The machine was turned over to the night crew for production. All three shifts began operating at maximum production speeds.  The next day I was told they got the best numbers off the line in a long time.” While onsite, Ted took the opportunity to check out a second line installed by NJM, to be sure it was working at full capacity.

Later, Berry reflected on the skills and knowledge that allow the customer service team to solve customer problems.

“Experience is key in being able to troubleshoot machine issues; even more important is having the experience of building the actual machine and knowing how it works.  NJM has a great support staff in the Montreal and Lebanon offices making solving field issues quicker,” he explains. “When we encounter other customers with similar machines, we apply our knowledge to the situation. We also tap into the large knowledge base we have among my fellow NJM Packaging service technicians.”

For service on NJM Packaging equipment:

Call Canada Office (514) 337-2289Call USA Office (603) 448-3940

Do you have a success story you would like to share about our NJM Technicians visit to your plant to service your equipment?

Next time:  Service solutions over the phone!

NJM Packaging was recently reminded of how much our packaging systems have changed over the years.  Have you ever seen a blue NJM labeler?

Customers who have worked with us during our 100 year history know that NJM Packaging knows labeling. This picture speaks a thousand words.  Here is a machine that has been operating in the industry since 1982.

 

Model 326 AutoColt I Labeler

Today, we received a parts order for replacement parts on this 26-year-old labeler, as well as an order for other assorted spare parts to keep that machine running in a customer’s plant.  NJM built this AutoColt I labeler for a pharmaceutical company to place a full wrap label, on a 2 oz., 4 oz. or 16 oz. round bottle, at a speed of 60-100 bpm, with a lot & date coder and an electronic counter with digital read out.  What about that robin’s egg blue for a color!   We used to paint all of our machines almost three decades ago.

The times may have changed but NJM has not wavered in building quality packaging equipment.  Our robust, sturdy and rugged labelers, cappers and assorted machines built over the years remain in operation.  The AutoColt machine has received many face lifts since it was first manufactured in the early 1980s as the AutoColt I. It was revamped and renamed the AutoColt II when it began being manufactured around 1991, and then in late 1998, we launched our most popular AutoColt, the AutoColt III.

And the good news? The AutoColt continues to be so reliable to get the big jobs done that NJM just engineered and launched the 5^th generation, Model 426 AutoColt, in late 2012. 

NEW Model 426 AutoColt LabelerThis new AutoColt still lays claim to being heavy duty, of stainless steel construction but can now reach speeds beyond 300 cpm.   In these times of higher production runs, this state-of-the-art labeler easily accommodates RFID tagging and is ready for integration with track-and-trace serialization systems, and a wide variety of options including glue SIDESERT and/or TOPSERT applicators, continuous or intermittent printers and vision systems.  Contact info@njmpackaging.com for more info on this new Model 426 AutoColt Labeler.

Do you have an NJM labeler that needs some spare parts, or service?  We still provide the parts and service for many of those old, sturdy workhorses.  Give us a call at 603-448-3940 and let us quote those replacement parts.

Cremer CFS-622 Tablet Counter Boasts High Output & Reliable Counting

Do you think there is nothing new when it comes to tablet counters?  We’d like to change your mind about that!

NJM Packaging exhibited the new Cremer CFS-622 Tablet Counter for the first time at Pack Expo Chicago late last year.  This new machine features a fresh and innovative concept in counting, based on a modular design, as well as servo-driven and servo-controlled vibrators and memory flaps.

With state-of-the-art technology and simple operating procedures, this counter is designed to meet the pharmaceutical industry’s need for high efficiency, high output and very reliable tablet counting.

The Cremer CFS-622 Electronic Tablet Counter consists of a main frame with fixed side panels that accommodate two or three counting modules, each with six channels that are 22 mm wide. “The Cremer CFS-622 Tablet Counter has proven 100 percent accuracy with guaranteed outputs up to 150 bpm, based on 100-count bottles. The actual speed depends on the bottle neck and product flow as well as the overall shape and size of the product”.

The simplicity of this machine design allows the operator to accomplish fast changeovers and repeatable set-ups, using no tools. Removable modules allow simplified cleaning and reduced maintenance costs.

NJM Packaging will exhibit this innovative new Tablet Counter at Booth #2633, Interphex 2013,  located at the Javits Center in New York City from April 23-25, 2013.  If you can’t wait that long to see it, give us a call to discuss your needs, and we will convince you there is indeed something new in Tablet Counters!

 

It’s 6 p.m. on a Friday and your labeler just went down. If it’s an NJM machine, don’t worry.

Members of NJM Packaging’s customer service team, based in Montreal and Lebanon, NH, have an average of 10-20 years’ experience in parts and service. “Many calls we receive are for parts,” says Production & Service Manager, Richard Gauthier. "Customers need new tooling in order to run new products, or a part has failed and they need a replacement."

If it is a service call, and a member of Richard’s internal service team cannot solve the problem over the phone, a service case file is opened and is assigned to a case manager. While approximately 75% of service calls are dealt with and solved by phone, service techs are more than willing to get on a plane to the customer’s plant.

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Units Promise Faster Pharmaceutical Labeling for Thicker Outserts

Are you looking for a boost in speed for your pharmaceutical labeling operation? NJM Packaging introduces the expanded AUTOSERT™  family, the next generation of hot-melt glue outsert applicators. Achieving line speeds of up to 280 containers per minute, today’s AUTOSERT outserters are 25 percent faster than the successful first-generation AUTOSERT model introduced in 2011.

NJM designed the AUTOSERT family to accommodate the thick outserts that have resulted from FDA regulations for increased type-size, format and content requirements. Using hot-melt glue instead of adhesive tape, heavy outserts are more reliably held in place, while the cost of consumables is reduced.  Units can be configured to apply side-serts or top-serts.

Featuring a rotating three-arm pick-and-place system, the 277 SIDESERT and 277 TOPSERT are capable of applying the widest range of outsert sizes to pharmaceutical containers with a high degree of accuracy at very high speeds. This includes the thickest pieces of folded literature such as double and triple outserts.

The 277 SIDESERT applies outserts from 0.125 to 1.5 inches (3 to 38 mm) thick, and the 277 TOPSERT handles outserts from 0.125 to 0.75 inches (3 to 19 mm) thick. The units place the literature to the sides or tops of round, square and rectangular bottles within a +/- 1.5 mm tolerance. Overall speed of outserters depends not only on the container size but also the outsert size, thickness, weight and folding integrity.

View the Model 277 AUTOSERT™ video on the NJM Packaging YOU TUBE Channel.  Please contact us for more information.

Tell us about any of your pharmaceutical packaging issues.  We may be able to help you.

For Evelyn Knowles, one of  the  Customer Service employees specializing in Parts for NJM Packaging, it’s all about having the answers when she fields a customer phone call.

“The number one question I get is, ‘Do you have the part I need in stock?How much will you charge me? And how fast can you ship it?’” she says.

Evelyn begins by asking if the caller has the part number handy. If not, she asks for the machine model and serial number and goes from there. Sometimes she asks the customer if they can take a cell phone picture of the part, if they can’t identify it any other way. “If we can identify it right away they are given the price and lead time verbally and we ask if they need a hard copy quote sent to them via email,” she adds.

Other phone conversations begin with, “I have a new bottle or label I need to run, can you advise the change parts I need to order?”  Concerning change parts, we advise the customer to send us sample bottles/labels. Once those are received, they will be evaluated by engineering and at that point we can go ahead and quote the necessary change parts out to them", says Evelyn.

In addition to offering standard warranties for our equipment, NJM also offers extended warranties and preventative maintenance e-programs. Our Parts Departments stock thousands of different parts in the Lebanon & Montreal offices to assure fast, efficient fulfillment of all parts orders, minimizing downtime and loss of productivity. You may talk with Holly or Norm in our Lebanon office, or Sylvie, Rod,  & Catherine in our Montreal office when you call to place an order for your parts.

Whomever you talk with, each one will bring a smile to your face. Being a friendly employee as well, Evelyn is also likely to ask about the weather and your family when you call. So don’t hesitate to contact her, or any of her colleagues in Customer Service, when you need help.

You can contact us for Parts whichever way is more convenient for you:

parts@njmpackaging.com

Call USA Office (603) 448-3940

Call Canada Office (514) 337-2289

Do you have a success story to tell about NJM’s Parts Department?

Coming next time: Service Calls!

Interphex NYC Is A Pharmaceutical Industry Trade Show in New York City

NJM Packaging is exhibiting at Interphex NYC 2013, located at the Javits Center in New York City from April 23-25, 2013. The fact that Interphex concentrates on pharmaceutical packaging and labeling (our niche market) makes it a very important show for us.  At Booth #2633, we will be exhibiting the following:

• Cremer CF622 Tablet Counter with Optel Tablet Inspection;
• Dara Liquid Filling;
• beltorque™ Retorquer;
• UNI300 CL Labeler with Optel Vision

NJM Packaging is the proven trusted packaging systems manufacturer, integrator and support resource. We’re fast becoming the market’s preferred packaging solution and we would welcome the opportunity to discuss solutions to your packaging challenges in person, one-on-one.

NJM Packaging is a one-stop source offering expert knowledge and experience from the earliest stages of planning through implementation and production. We pride ourselves on a deep understanding of the entire production line, processes and logistics.

Are you going to be attending the Interphex Show?  For free registration, follow this link:  http://www.interphex.com/Register/Attendee-Registration-Redirect

And don’t forget this year’s Pack Expo Las Vegas show, September 23-25, 2013. NJM Packaging attended Pack Expo Chicago last year and will also be exhibiting this year in Booth C-1714.

NJM Packaging is using every means possible to connect and communicate with our customers and prospects. We’re attending the industry’s major trade shows, expanding our website (www.njmpackaging.com) and adding our new blog, Not Just Machines. We want to make it easier for you to find the information you need. To contact us for an appointment at Interphex, click here.

NJM Partner Legacy Pharmaceutical Packaging Wins PMT Magazine Packaging Line of the Year Award

NJM management and staff are proud to announce that PMT Magazine awarded contract packager and NJM customer Legacy Pharmaceutical Packaging the eighth annual PMT Packaging Line of the Year Award for the unit-of-use-bottle line at its Earth City, MO plant.

Keystone of the line is NJM’s Cremer CF-622 tablet machine. Legacy relied on the fact that the unit is modular and completely servo driven, built for very accurate and repeatable product feeding, counting and filling. Its vibratory design is tailor-made for contract packagers. Because they are not specifically tailored to each tablet shape and size, vibratory systems can handle a variety of tablets with little to no changeover. Assuming the bottle neck diameter remains the same, vibratory counters usually require no change parts. That saves not only money but also time, improving changeover efficiency and allowing Legacy to be more responsive to the market.

It is not necessary to order different slats or bottle change parts to accommodate a new tablet or container size. This is especially valuable for a contract packager of generics, which call for a wider range of products with shorter times-to-market than branded drugs.

Legacy rounded out the bottle line with the following equipment:

• NJM beltorque™ Capper
• Enercon Induction Sealer
• NJM beltorque™ Retorquer
• NJM Bronco 130 Labeler, equipped with Optel Vision System
• Econocorp Twinsealer, customized for unit-of-use cartoning at line speeds
• IMA A300 Unscrambler

NJM staff worked closely with Legacy throughout installation and start-up and are thrilled by their success and this special recognition.