Parts & Service

Contact Parts & Service

Call Parts & Service at 1-800-811-6990, Press 1

Contact Service after-hours at 1-514-337-2289

PARTS

Do you need to order a Part for your NJM Equipment? Do you need a quote for a Part? Do you want to talk with our Parts Department staff to see what you need to order?

SERVICE

To reach our Service department:

  • 1-514-337-6990, Option 1
  • Toll free, 1-800-811-6990, Option 1
  • 1-514-337-2289 (After-Hours 24/7 Service)
  • NJM.Service@Promachbuilt.com
  • Fill in the form on this page and submit. We will contact you in the next 24 hours. Please note the Model Number and/or Serial Number of the machine located on the nameplate on the side of the control panel, and provide a brief description of the problem.


PMMI Certified Trainer Program

NJM is proud to participate in the PMMI Certified Trainer Program -- a designation that ensures the highest standards of quality training are being met and unparalleled value is being provided to the customer.

Our certified trainers make a difference by bringing the following to your company:

  • Faster start-up curves
  • Reduced overtime
  • Reduced downtime
  • Reduced service calls
  • Improved turnaround time for repairs
  • Reduced equipment failure
  • Increased safety
  • Reduced raw and packaging material losses
  • Attainment of ongoing high productivity
  • Reduced changeover times